Help and support


Useful information concerning ordering, payment, delivery, returns and other FAQs.

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What makes your toys special?

Why not just give my baby my keys?

Is stainless steel safe?

Are your toys recyclable?

Are your toys suitable to be chewed?

Are your toys OK for teething babies?

Where are Yummikeys and Yummirings made?

From what age are Yummikeys and Yummirings suitable?

My baby has a nickel allergy - can I use Yummikeys and Yummirings?

Care instructions

Engraving service

Order and payment

Delivery

Returns

Company details

 

What makes your toys special?

Yummikeys and Yummirings are the only metal baby toy keys on the UK market. They are designed to more closely resemble real keys in feel. Made out of stainless steel they give babies a different sensory experience. Unlike wood and plastic, from which many baby toys are made, stainless steel is shiny and cool and makes great noises too!

Why not just give my baby my keys?

Car and house keys have not been made with babies in mind. They can have sharp edges, carry a soft palette impaction risk, may be dirty and can contain lead and other toxic chemicals. Lead, even in small quantities has been proven to be harmful for babies.

Is stainless steel safe?

Yes – stainless steel is the very same material from which our cutlery is made. There are many benefits to using stainless steel:

  • Chemical free – toxin free, no lead, BPA or phthalates. Stainless steel does not leach any chemicals, nor is it porous so it won’t hold smells
  • Durable – stainless steel is very unlikely to break when dropped and is extremely durable. Therefore, our toys can be used for more than one child
  • Hygienic – stainless steel is naturally bacteria resistant, this is why it is heavily used in the catering and medical professions. Our toys are also dishwasher safe, making cleaner quicker and more effective.

Are your toys recyclable?

Yes the toys themselves are 100% recyclable. They are made of 100% stainless steel, much of which will have also been produced from recycled stainless steel. The silicone beads can also be recycled. Our toys are also reusable and can even be re-polished and re-engraved if required. Please contact us separately about this service.

Is it safe for babies to chew on your toys?

Yes! Babies explore their world by putting objects in their mouth, and our toys have absolutely been designed with this in mind. They are safe, non-toxic and tested for CE and EN-71 in an independent laboratory.

Are your toys OK for teething babies?

Yes! Our toys have been designed to be smooth and cool with interesting textures - perfect to cool down hot aching gums.

Where are Yummikeys and Yummirings made?

Yummikeys are UK made. The animals are manufactured in the UK by a 4th generation family business in West Yorkshire. They are then assembled in Scotland. The key rings and bags are currently sourced from China but we hope to secure UK manufacturers for these in the next year.

Yummirings are designed in Scotland and made in a carefully chosen factory in China. 

From what age are Yummikeys and Yummirings suitable?

Yummikeys are suitable for babies who can sit up unaided. This is often  between 6 months and 10 months. Yummikeys should only be given to babies in an upright position, as should most toys. 

Yummirings are suitable for babies from birth. Babies should always be supervised when playing with Yummikeys and Yummirings, as with any other toy. 

My baby has a nickel allergy - can I use Yummikeys and Yummirings?

Yummikeys, as with all food grade standard steel (316  grade) does contain small amounts of nickel and so are not suitable for the small percentage of people  with a nickel allergy. However,  even for people with an allergy to nickel, the skin irritation typically occurs only after prolonged and intimate exposure to nickel (such as wearing  jewellery). This is the  reason stainless steel utensils have been around for decades. Yummikeys do not  leach nickel.

Yummirings, as with all cutlery grade standard steel (304  grade) does contain small amounts of nickel and so are not suitable for the small percentage of people  with a nickel allergy. However,  even for people with an allergy to nickel, the skin irritation typically occurs only after prolonged and intimate exposure to nickel (such as wearing  jewellery). This is the  reason stainless steel utensils have been around for decades. Yummirings do not  leach nickel.

Care instructions

Our toys should be treated in the just same way as your stainless steel cutlery. They can be washed in the dishwasher and we recommend that they are washed before their first use.  If you don't have a dishwasher, warm or even boiling water and soap will also work perfectly.

Please don't use bleach or salt our toys as this could lead to rusting. 

Our toys may develop some slight marking or rust spots on the stainless steel and light scratching.  Although stainless steel is impact and rust resistant, it is not 100% so.  Some marks will naturally occur through use and if keys are dropped on a hard surface. These spots are not harmful for babies. If you have a concern, please contact us at  info@yummikeys.com.  

Our toys have been safety tested “as is” for babies who are able to sit up independently.  We want to ensure they remain safe by not adding anything additional to the key ring. If customers add additional items to the keyring we cannot guarantee that their baby will be safe.

Engraving service for Yummikeyss

We offer engraving of the crocodile key with a name on one side and date of birth on the other. A name, or name and surname can be up to 20 characters including any spaces. The date of birth will be in the following format “1st January 2015”.

Engraving  will take up to an additional 2 weeks and will cost £8.50 per set of keys.  

We use a small, local, family-run engravers in Leith, North Edinburgh.

Order and payment

We accept payment by most credit or debit cards for customers with UK billing/shipping addresses. Payment can be taken at the shopping cart of our website using sage secure payment processing or Paypal. We are unable to accept payment by cash or cheques. We are not yet VAT registered, all prices displayed therefore exclude VAT.

Delivery

Where do you deliver to? 
We post to the UK and Europe  at present.  All postage within the UK is FREE!

How long does delivery take?
Items are normally dispatched within 24 hours of payment, in the first class Royal Mail post. In the event of your parcel not being delivered please contact us via our email form.

What packaging do Yummikeys and Yummirings come in?
Yummikeys and Yummirings come in a soft, brushed cotton bag for safe storage. Please note the bag is spot clean only and not suitable to be washed in a washing machine.

Do you include an invoice in the package? 
No we do not include a paper copy of your invoice to reduce our paper usage. This will be emailed to you. 

Do you provide a gift wrapping service?
Yes, gift wrapping and a personal greeting can be added by selecting the appropriate option as you order.

Returns

Can I return my Yummikeys or Yummirings?
Any faulty Yummirings or Yummikeys can be replaced or fully refunded. Original Yummikeys and Yummirings (excluding engraved keys) can be returned within 28 days of receipt for a refund, providing they are unused. Engraved Yummikeys can only be returned if faulty. Proof of purchase will be required. Return postage costs will be borne by the customer.  Contact us at info@yummikeys.com to arrange any returns.

Company details

Where are you based?
We are based in Aberlady, East Lothian, Scotland, just outside Edinburgh.

Do you have a shop we can visit?
No. Yummikeys is an internet only shop.

Are you a registered company?
Yes, we are registered as Yummikeys Limited. Our company number is SC361874.