Hello, If you email me on info@yummikeys.com I am always there and happy to help. If you'd done this before leaving a review and had given me a chance to help it would have been appreciated and I could have hepled get another out quicker.
As I'm sure you're aware there are huge postal delays due to the Royal Mail strikes and you didn't choose to pay for the tracked postage so I can't track you item and Royal Mail won't be able to tell me where it is. I do appreciate how frustrating this is but it's also horrendous for small businesses who posted items promptly, aren't responsible for the delays and are now can't even claim a refund for their postage costs from Royal mail.
Best wishes
Elspeth